The Business of Social Change™
In today’s climate, it’s more crucial than ever to speak the language of the business and to demonstrate how community impact and corporate value intersect. Mission Measurement helped us align our community relations efforts with the priorities of our business, resulting in greater support and understanding of the importance of our work in the communities where we operate. As a result, we are able to make an even greater positive impact.
Our work with Mission Measurement has given us a concentrated focus on creating outcomes that impact our mission. When I started here six years ago, we tracked our performance with a spreadsheet that had all the activities we were doing—that was it. Now we know exactly what outcomes we want and what we should be doing to achieve them. If you visited any of our 25 schools today, I guarantee you’d see a Mission Measurement-inspired success equation in every one of them.
With a large and diverse affiliate network, benchmarking has never been easy for Easter Seals. But Mission Measurement helped us to simplify the way we see our affiliate network, and gave us a practical lens for evaluating each affiliate and identifying needs and opportunities on a regular basis. The framework we built with Mission Measurement is an integral part of the way we function now. It’s not measurement for its own sake—it’s an invaluable tool we use to improve the performance of our affiliates and deepen our impact.
Mission Measurement is a critical partner for accelerating our impact at Education Pioneers. We have worked with the Mission Measurement team for over four years, and consistently receive valuable strategic guidance and extraordinary customer service. Mission Measurement has enabled Education Pioneers to clarify our short and long-term objectives, hone our message and effectively evaluate our progress in bringing a new generation of leaders and managers into education reform.
Mission Measurement has become an invaluable partner in evaluating and measuring the impact of our organization’s mission. Their cutting edge approach to examining the social value that we are able to create has resulted in greater clarity, more funding and new partnerships. Mission Measurement has helped to set Free the Children apart from our peers.
For a long time, performance measurement was something we did a lot of talking about—we’d set goals and talk about them—but it rarely led to action. Mission Measurement has helped senior leaders throughout Goodwill® to think of measurement as not just an activity, but a tool for driving strategy and reaching our goals. What we’re now seeing is that as they’re designing new programs, the success equation is part of the design, not an afterthought. That’s a huge shift in thinking for us.
Mission Measurement helped us create a theory of change that was relevant at the programmatic level and in the boardroom. As a result we were able to come together as an organization for the first time and embrace our shared purpose. And we gave our board confidence to continue investing in our long-term goals despite the inherent risk. I don’t know how we would’ve made it there without Mission Measurement.
Mission Measurement helped us to sharpen the focus of our grantmaking and get specific about what we are trying to achieve in each of the primary areas we support. They helped us to look at our grantmaking with impact and metrics in mind—and while these metrics have changed over time, the thinking, the process and the framework continue to influence our grantmaking today.
Mission Measurement has helped bring a laser-like focus to our ability to measure the impact of our work in promoting student success in higher education. Their team took the time to understand USA Funds far beyond the conceptual level, and their prescription for internal measurement and assessment allowed us to develop a streamlined process model across all levels of our organization. The result? Employees better recognize how they contribute directly to our corporate outcomes, and we have a greater understanding of our progress as we concentrate on the overall results we wish to achieve.
Mission Measurement helped us re-think the way we work with companies—to move from traditional donor-NGO relationships to ones that reflect a focus on collective outcomes and value for both partners. The result has been partnerships that produce a profound impact. They also helped us find the courage to think more radically. We always had big ideas. But Mission Measurement helped us find the data and insights we needed to make those big ideas a reality. We are seeing a radical transformation in our work as a result of our relationship with Mission Measurement.